CellTrust FlightAssist Support

Please carefully review our HELP and FAQ sections if you have questions or concerns. Should you still require support, please click here and go to the CellTrust FlightAssist Forum where you can post your questions and feedback. You may cancel your FlightAssist subscription by sending the words FAST STOP from your mobile device to 32705 or by contacting us via email.

FlightAssist Forum

Frequently Asked Questions

Help

CellTrust FlightAssist Service

This is a service and currently available only to AT&T, T-Mobile, Verizon Wireless, Alltel, and Sprint customers. A phone with an Internet-enabled or SMS-enabled (short message service) account is required. After you have entered your flight information on this web site, a message will be sent to your phone to confirm your purchase. You opt-in by responding with FAST OK to 32705 or simply reply OK to the message. Once your confirmation has been received your cellular bill will be charged .99 cents. The base package includes up to 6 messages for .99 cents. If you select to receive more reminders or messages, your cellular bill will reflect a $1.99 charge. Additional 6 messages are in the advance package for an additional $1.00. Once you agree, charges on your cell phone bill are not refundable. Each additional number you include in the Circle of Friends area will be billed accordingly with the same opt-in process as described above. Standard rates and/or additional charges (WAP, MMS, GPRS, SMS) and taxes may apply for subscriptions, promotional text messages, and account related text messages. You may cancel your FlightAssist subscription by sending the words FAST STOP from your mobile device to 32705 or by contacting us via email. Please direct all email inquiries to support@celltrust.com. You may also call 1.888.515-5201 for questions regarding your account. For complete Terms & Conditions, click here.